Why email is good for business communication

It's all about me: Why e-mails are so easily misunderstood | csmonitor.com: "In effect, e-mail cannot adequately convey emotion."

They say that like it's a negative. Business is not the place for emotional interactions. Email allows me time to compose myself if I'm pissed off, it allows me the time I need to phrase an appropriate response.

I always feel like people put too much thought into the effects of email. It's not going anywhere, and you need to embrace it. Kind of seems like it's mostly older people who are "concerned" about it. I have no qualms.

Also, people take things WAY too personally. The article does talk about people are ego-centric, and that's definitely true. But I'm thinking about it in a different way, I guess. People read too much into things, and it's just such a waste of time.

WorldWIT - Women. Insights. Technology.: "The struggle is to use the right tool for the job and to get out of automatic response mode long enough to determine whether email is really the best way to communicate the message at hand, whether you should instead pick up a phone or book a face to face meeting."

I think the phone is one of the worst ways to communicate. People are always distracted -- doing something else, checking emails, eating/drinking, zoning out. I dread teleconferences. I can't think of a worse use of my time.

In any case, voicemails are a far worse communication tool than emails. Blech.